Specified Commercial Transactions Act in Japan

Name of business operator

Naoko Hirayama

Location of business

1/76 Paddington Drive, Carrara, QLD 4211, Australia

Business hours, shop information, etc.

Business hours: 10:00-17:00 (closed on weekends and holidays)

Email: info@hideowearitinstyle.com　

Please note that currently, HIDEO only accepts contact with customers via email or the contact form in the shop.

Sales price

Please refer to each product page for sales prices.

Payment method and timing

Payment methods: PayPal or credit card payments via each credit card company are accepted.

Payment period: Based on the time of billing by your credit card company.

Product delivery time

Free shipping nationwide. We will ship within 7 business days from the date of order. (Excluding Saturdays, Sundays, and holidays)

Returns Policy

In case of return due to customer's convenience:
Please note that we cannot accept returns due to customer's convenience. 

If you wish to return your arm cover:
Since arm covers are products that come into direct contact with the skin, we cannot accept returns under any circumstances, so please double-check your desired color, size, etc. when purchasing.

If you wish to return a sale item:
Please note that sale items cannot be returned under any circumstances.

If you receive a defective product or a different product than what you ordered:
We will accept returns and exchanges for products. Please contact us at info@hideowearitinstyle.com within 7 days of receiving the product.

In the subject line of your email, please include the following: "Request for return: Order number (listed in the order confirmation email sent to you)." Once we receive your email, we will guide you through the exchange or return procedure.

Please note that we cannot accept returns of products that have been in stock for more than 7 days after delivery. We also cannot offer refunds under any circumstances.

*If you do not receive a reply within 3 business days, please contact us again by email.

*Please make sure that you can receive emails from the following domain ( info@hideowearitinstyle.com ) as emails may not be delivered properly due to spam restrictions imposed by domain restrictions. Emails from us may also be recognized as spam and not be received correctly. In this case, please check your spam folder or the settings of your service or software.